Warranty Statement

Warranty Statement


Truphatek® products and parts made from medical grade stainless steel are unconditionally guaranteed to be of good quality and free from manufacturing defects in material and workmanship for a period of 5 years from date of manufacture, as it appears marked on the product. Replacement product will be provided without charge for any Truphatek® product not meeting this warranty, subject to the following terms and exceptions:

 

FibreClip™ replaceable fibre optic light guides are guaranteed to perform for a period of 18 months from date of manufacture, as it appears embossed on the base of each FibreClip™

 

Truview EVO2™ Optical View Tubes are guaranteed to perform for a period of 2 years from date of manufacture, as it appears embossed on each tube.

 

Tru-LED™ Rechargeable green system laryngoscope handles with Tru-LED rechargeable batteries and LED light source are guaranteed to perform for a period of 5 years from date of manufacture as it appears embossed on each handle and battery.

 

Tru-Cable™ fibre optic cables and connectors carry a 12 month warranty from date of manufacture solely against defects in manufacture and materials of the strain relief and connectors.

 

TruCharge™ Desk top Charger base and Rechargeable Lithium Ion battery packs are guaranteed against fauls or defects in material, design or workmanship for a period of one year from date of purchasese.

 

Tru-MR™ MR Conditional battery packs are guaranteed for 18 months from date of manufacture as appearing on the pack.

 
Lite Blade™ and Lite Blade Slims™ disposable plastic laryngoscope blades are guaranteed for a period of 5 years from date of manufacture as it appears on the printed plastic bag.
 
EquipLite™, GreenLite™ and TruLite™ metal disposable laryngoscope blades are guaranteed for a period of 3 years from date of manufacture as it appears on the printed plastic bag.
 
All of the above guarantees are conditional to the product being used, cared for, handled, cleaned, disinfected and/or sterilized according to the manufacturer’s instructions as such appear in the Instructions for Use that accompany every Truphatek product.

 

The above Truphatek® warranty does not cover products that have been deemed defective due to misuse, improper cleaning and handling, neglect, accident, unauthorized repair, unreasonable damage, improper storage or application or that have worn out after a reasonable lifetime of use.

 

Truphatek® will have no obligation under this warranty for:

  • Products labeled “Single Use” or “Single Patient Use” where any attempt has been made to reprocess them.
  • Reusable products that have been reprocessed without following the appropriate use, care, repair and reprocessing guidelines and instructions provided by the manufacturer in the Instructions for Use manual.
  • Consumables such as bulbs or LEDs.
  • The Premier camera Display Unit for the range of Truview EVO2 laryngoscope products

 

Truphatek® reserves the right to inspect prior to repair or replacement any product that is deemed by the customer to be subject to manufacturing or materials defect.

 

Truphatek®'s obligation shall be that warranty specifically defined in this statement and shall not be liable for any consequential, incidental, direct or indirect damages or loss arising out of the design, manufacture, sale, use or repair of the products.

 

This warranty is given in lieu of and to the exclusion of any other warranty or condition either expressed or implied by statute or otherwise.

QA-20-E/01

Rev. Sept '08

 



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